The biggest overall complaint I find online about Sensa has to do with the so-called "free trial" from their official website.
Here is what one Sensa consumer had to say:
SENSA charged me 9.95 shipping on 11-21-12and never told me i had to pay 89.95 for it if i did not return it.I was never told about this.
via PissedConsumer.com.
While I do feel bad for those that happens to, the terms and conditions that you have to agree to BEFORE ordering your "free trial" state very clearly that you have 30 days to try Sensa, if you don't like it, you have to send it back or else you will be charged $89.95.
If I was going to buy Sensa at this time, I would NOT go thru their official website and get their "free" trial.
I don't like any type of "auto billing" going on on my credit cards!
I would just go here to Amazon and order - get what I need and reorder what I want, WHEN I want it.
Plus, the price is better there too.